ScreenSoft Docs / Setup & Management / White Label – setup and activation

White Label – setup and activation

Set up your portal, game interface and documentation under your own brand: DNS, logos and activation.

Welcome to ScreenSoft White Label

Thank you for choosing ScreenSoft White Label. This guide explains how to prepare your domains and branding so we can activate your portal, game interface and documentation.

How White Label works

Your users sign in through your own domain and see your branding on the login page and in the administration interface. The game interface and documentation are also available on your own subdomains. Your logo replaces the logo in the top-left corner of the documentation. ScreenSoft operates the platform and configures all three domains and their HTTPS certificates.

Where your branding appears

The following examples show where your logo, domain and browser icon appear on the login page, in the administration interface and in the documentation.

Login page

White Label login page with partner branding

Logo A · Your domain · 512 × 512 px · PNG

Your domain: your.chosen-domain.com

After signing in

White Label dashboard with partner branding

Logo B · Panel logo · 1846 × 512 px · PNG; Favicon · Browser icon · 128 × 128 px · PNG

Example company and user: Your Company · John Doe

Documentation

English White Label documentation with the partner logo at the top left and a custom domain

Logo C · Documentation logo at the top left · 560 × 111 px · PNG

docs.your-company.com

Documentation will be available on your own domain. We replace the ScreenSoft logo in the top-left corner of the header with your logo; the guides continue to document the ScreenSoft platform.

Required branding files

All dimensions and PNG formats below are mandatory, not recommendations.

FileRequired sizeFormat
Logo A512 × 512 px (1:1)PNG
Logo B1846 × 512 pxPNG
Favicon128 × 128 px (1:1)PNG
Logo C – Documentation560 × 111 pxPNG

For Logo C, supply two PNG versions with transparent backgrounds: one readable on a light background and one on a dark background. Both must be 560 × 111 px. The logo scales to fit the header without changing its aspect ratio.

DNS records

Create the following DNS A records with your domain provider. You can choose your own subdomain names – for example, portal.yourcompany.com, app.yourcompany.com or my.yourcompany.com for the administration portal. The subdomains in the table are examples only. This is DNS configuration, not a URL redirect.

ServiceExample subdomainRecordIPv4 address
Administration portalportal.yourcompany.comA5.189.165.191
Game interfacegame.yourcompany.comA207.180.230.105
Documentationdocs.your-company.comA5.189.165.191

What to send us

Please send the following details and graphics to support@screensoft.org

  • Exact portal, game and documentation subdomains
  • Logo A – 512 × 512 px, PNG
  • Logo B – 1846 × 512 px, PNG
  • Favicon – 128 × 128 px, PNG
  • Logo C – documentation, 560 × 111 px, PNG; versions for light and dark backgrounds
  • Public website address and browser tab title

Activation and verification

ScreenSoft activates White Label within 24 hours counted on business days (Monday–Friday), starting once the DNS records are correctly configured and all required details and valid graphics have been received. For example, Friday at 14:00 means Monday at 14:00.

After activation, open the portal, game interface and documentation over HTTPS. Check sign-in, domains and logos. In the documentation, verify the top-left logo in both light and dark mode and check that each language is available. If anything is wrong, contact support@screensoft.org.

Didn't find what you were looking for?
Contact ScreenSoft support at support@screensoft.org