Device settings

What you can configure on a device

The device detail view lets you configure display output, controls and sound, as well as screen behaviour during interaction. Shared account and location rules remain separate from individual device settings.

Company and Location

A device is assigned to a Company and a specific Location. Company rules affect its operation; it inherits settings such as opening hours, Application Layer branding and any emergency scenario from its Location.

Shared settings are explained in Your ScreenSoft account and Locations.

Moving a device to another Company

A server administrator authorised to work with the relevant Companies can change the device’s Company assignment in its detail view. For example, a White Label partner can prepare a player in their own Company and then assign it to the client’s Company. This moves an existing device; it is not a new installation or registration.

Display and touch

Display resolution and orientation

The device detail view contains the display resolution and orientation settings. These must match the connected screen and its intended use.

Touch layer

If the device has a touch layer, its orientation is also configurable. After changing the orientation, check that touch input corresponds to the point the visitor taps on the screen.

Sound and mouse cursor

Sound and maximum volume

Device settings let you enable sound and set the maximum volume. Check the result by playing content with sound on the target screen.

Mouse cursor

When using a connected mouse, you can show or hide the cursor. Enable it temporarily when operating a non-touchscreen; hide it again after service work unless it should remain visible during normal operation.

Mouse use when opening the service menu is explained in Access the service menu.

Presentation and Application layers

Campaigns belong to the Presentation Layer. Applications belong to the Application Layer. The Presentation Layer automatically plays campaigns, advertisements, information visuals and notices. The Application Layer is the interactive part of the device in which visitors use applications. A device can have the Presentation Layer, the Application Layer or both enabled.

If both layers are active, touching the screen while the Presentation Layer is playing activates the Application Layer. With Presentation Layer only, no touch control for entering applications is shown and touch does not trigger that transition. With Application Layer only, there is no arrow for returning to the Presentation Layer.

Default Application Layer mode

For each device you choose what opens when the Application Layer is activated. There are two options:

• Kiosk – opens the complete menu of applications available on the device.
• One specific web application – opens the selected web application directly instead of the kiosk menu.

You cannot choose any arbitrary application type as the default mode, such as Wheel of Fortune, Quiz, Image or Maze. Direct opening is intended specifically for a web application.

Web application: keyboard, fullscreen and controls

Opening a web application directly does not automatically mean that it must run without ScreenSoft controls. The web application has separate settings for Keyboard, Fullscreen and Controls.

If Controls remain enabled, ScreenSoft provides its own navigation. If you enable fullscreen and at the same time disable Controls, the website is displayed as a clean fullscreen application. Only in this mode do you need to implement your own navigation in the website when visitors need, for example, a button back to advertising or to the kiosk menu. Use Browser Embedded Functions.

A typical example is a shopping-centre map: advertisements play on the screen, a visitor touches it and the web map opens directly. If the map runs fullscreen without ScreenSoft controls, its own buttons can use Embedded Functions to return to the Presentation Layer or perform other navigation.

I want touch to open applications

1. On the device, keep both the Presentation and Application layers enabled.
2. As the default Application Layer mode, choose Kiosk when visitors should select from multiple applications, or a specific web application when it should open directly.
3. Publish the required applications to the device.
4. On the screen, verify the touch transition from the presentation layer to the application layer.