Video

Introduction and orientation

Video makes a single video available as an application item. Use it for instructions, destination presentations, tourist information, product videos, drone footage or other on-demand content that should not be part of an automatically rotating advertising campaign. The visitor opens the item, watches the video and returns to the kiosk menu.

Steps and settings

Create and configure

  1. Open My applications, click + and select Video.
  2. Set the name and available options.
  3. Choose or upload the video.

    Fields in the system: Select video

    Wait for automatic video conversion to finish successfully. Check its status and technical outputs in the media details. For the processing workflow, see the media-conversion guide.

    Before using a video, you can edit it directly in Media: change target resolution, fitting mode and duration. A shorter duration ends playback earlier; a longer duration keeps the final frame visible after the video ends.

    For supported formats and upload limits, see uploading media.

    Video playback provides visitor controls and, where enabled, volume controls. Test sound on the target device after publication; application settings do not replace checking the operating system audio output.

  4. Set the default volume. Use the Default volume field to set the initial sound level for the application.
  5. Set the maximum volume. The Max volume field limits the level available within the application. Also check the device sound settings.
  6. Save and publish.

    A video application is visitor-requested content; campaign video belongs to the automatic Presentation-layer playlist.

    Make the application available within a configured start and end date. See application availability scheduling for details.

Related topics and next steps

On the target screen, check that the app opens, shows the content and returns to the menu. Saving alone does not confirm delivery to the device.

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