ScreenSoft Docs / Campaign capacity
Campaign capacity
How ScreenSoft calculates media space and what happens when a target device cannot meet the requested playback goal.
Calculation
Occupied media space is calculated as 100 × (Duration × Repetitions) ÷ 3600, while existing device load is considered.
Target selection
A value such as 27% → 107.56% means the device is currently at 27%, but the new campaign would push the requested load above available hourly capacity.
Limited targets
The device remains visible. You can Exclude it or Include – Limited targets. ScreenSoft shows the realistically achievable portion plus excluded/playback days.
Resolution
Accept the limited target, exclude the location/device, or go back and change campaign repetitions/media-space demand, period or targeting.
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Contact ScreenSoft support at support@screensoft.org
Contact ScreenSoft support at support@screensoft.org
